All Your Communications in One Place
The Signpost Messaging Hub brings together all your calls, messages, and customer interactions so you never miss a lead or question.
Eliminate the Search for Information
The Messaging Hub centralizes everything your business needs – call recordings, notes, customer interaction history, SMS and outbound calling, plus integrations with Facebook Messenger and Angi leads.
Flexible to Fit Your Business
Whether you’re a growing company or a well-established franchise, your Messaging Hub adapts to your needs. Assign unlimited user logins and customize permissions to control notifications and access.
Call Recaps & Analytics
Gain insights with 30-day call recaps, including:
- Call volume trends to identify peak days and times
- Call types and lengths to understand customer engagement
- Performance data to optimize response times and service quality
Control Your Receptionist with a Tap
Easily manage your live receptionist team:
- Turn answering on or off as needed
- Listen to every call from your portal
Key Features
Comprehensive Recaps & Recordings
Get call summaries and recordings directly in the Messaging Hub, so no lead or opportunity slips through the cracks.
Unlimited Messaging
Send and receive texts from your business number. Search past messages, respond instantly, and send thousands of texts per month at no extra cost.
Instant Lead Response
Automate replies to new messages from Angi, SMS, and Facebook, ensuring you respond to leads instantly, even when you’re busy.
Organize & Label Contacts
Keep customer interactions structured with custom labels and filters, so you never lose track of important conversations.
Caller Blocking & Permissions
Block spam or allow specific numbers to ring through, so your business stays focused on real customers.
Why Choose the Messaging Hub?
1. Efficiency
Streamline all communication in one place, eliminating app switching
2. Real-Time Connection
Respond via SMS, instant autoresponders, and live call recaps
3. Full Control
Customize notifications, manage integrations, and track analytics
4. Organization
Categorize contacts, assign user access, and enhance workflows
Trusted by Thousands of Businesses
What Our Customers Say
Frequently Asked Questions
How will I receive call summaries and messages?
Call summaries, SMS messages, and full details, including call recordings, are sent to the Messaging Hub in real time. You can also receive email or text notifications and share them with your team.
Can I listen to calls in the Messaging Hub?
Yes. Every customer call recording is stored in their customer profile in the Messaging Hub, where you can also leave feedback.
What integrations are available?
Currently, we support Facebook Messenger and Angi with more integrations coming soon.
How do these integrations help my business?
Facebook Messenger
Receive and respond to messages from your Facebook page directly in your inbox.
Angi & Angi Instant Response
New leads from Angi appear instantly in your inbox. Automate responses to engage leads faster.
How many team members can access the Messaging Hub?
Unlimited. You can give login access to as many team members as needed and customize their notification preferences.
Do I need to train my team?
We provide video tutorials and guides on our YouTube channel, making it easy for new team members to get up to speed.
Master Your Customer Communications Instantly
Your future self will thank you.
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