Look Like a Big Deal at Every Stage
From first customer to full crew, our clear pricing gives you a big brand phone presence without billing surprises or commitments.
From first customer to full crew, our clear pricing gives you a big brand phone presence without billing surprises or commitments.
Optional Add-on
Stop Paying for Leads Someone Else Gets to First
Automatically reply to every lead from Facebook, Angi, Thumbtack, and text so customers hear back from you before your competitors even know they got a message.
$50/month
Equipping Local Home Service Pros for 12+ Years
What Our Customers Say
Equipping Local Home Service Pros for 12+ Years
What Our Customers Say
Frequently Asked Questions
What if someone asks questions the Live Receptionist can’t answer?
We’ll work with you to create a script and provide FAQ information to help receptionists navigate conversations. But if a caller needs something we can’t help with immediately, we can either transfer them to you or take a message based on your preferences.
What happens if my power or phone service goes out?
Your calls will still be answered. Because our Live Receptionists work in home offices and aren't tied to your physical location, your business stays available even if you experience a local outage.
Just keep in mind, call forwarding is set up through your phone provider. If you're worried about losing service or being out of range, we recommend using unconditional or direct call forwarding to ensure your calls always get routed to us, no matter what’s happening on your end.
Are your Live Receptionists always available?
Signpost Live Receptionists are available 24/7 year round, with no extra charges on holidays. On average, we answer every call within 3 rings so you can be available to customers no matter when they call.
How does Signpost handle spam calls?
Our Live Receptionists are trained to quickly detect and end spam calls. We ask to be added to the Do Not Call list and add repeat offenders to our Global Block List.
Alternatively, AI Voice Receptionist is the perfect tool for filtering spam rapidly and affordably. It detects and ends junk calls immediately and requests to be placed on the Do Not Call List. You can also block numbers from your Messaging Hub.
What is the Global Block List?
The Global Block List is a filter that blocks certain numbers for all Signpost accounts when we determine that they’re spam.
Can Signpost Live Receptionists schedule appointments in my CRM?
Signpost Live Receptionists schedule directly in whatever CRM you use, closely following your workflow and any instructions you provide.
Can Live Receptionists transfer important calls to me or my team?
We may handle your phone calls, but you’re still the expert. While we aim to keep you and your team off the phone as much as possible, some calls need your involvement. Whether those are emergencies or complex situations, we’ll work with you to determine which situations get transferred to your team.
How long does it take to get set up?
Onboarding appointments are typically scheduled within 24–48 hours after you sign up. From there, it depends on the complexity of your setup, like custom scripting, scheduling, or CRM access.
In many cases, we can have your lines ready to forward within an hour after onboarding. In others, it may take a few days to finalize everything and ensure our receptionists are fully prepared to represent your business.
Frequently Asked Questions
What if someone asks questions the AI can’t answer?
You can upload FAQs and training documentation to train your AI voice receptionist to answer a wide range of questions. However, if a call needs your attention or expertise, your AI will transfer it to your team.
What happens if two or more people call me at the same time?
Your AI voice receptionist can handle a million calls at the same time. While we don’t expect you to hit those numbers, your callers won’t have to wait on hold even during the worst emergencies or craziest peak days.
What happens if my power or phone service goes out?
Your calls will still be answered. Because your AI voice receptionist isn’t tied to your physical location, your business stays available even if you experience a local outage.
Just keep in mind, call forwarding is set up through your phone provider. If you're worried about losing service or being out of range, we recommend using unconditional or direct call forwarding to ensure your calls always get routed to us, no matter what’s happening on your end.
Where can I see my calls and other account information?
Messaging Hub is your centralized inbox for all phone communications. When you receive a call, a recording, transcript, and call summary will go to your Messaging Hub. You’ll also receive a text and email notification with a link.
Can my AI voice receptionist filter spam calls?
AI voice receptionist is the perfect tool for businesses who deal with high volumes of spam calls. It rapidly detects sales and other junk calls, then informs them you are not interested and want to be placed on the Do Not Call List. You can also block individual numbers from your Messaging Hub.
Can Signpost schedule appointments for me?
Currently, your AI voice receptionist cannot schedule appointments. However, it can take preferred time slots and prompt your team to place a follow up call confirming availability and the appointment window.
Alternatively, our live receptionist service is a perfect option for businesses that need appointment scheduling. We can book directly in your CRM, following your workflow exactly.
Can the AI voice receptionist transfer important calls to me or my team?
Your AI can identify urgent calls or questions it can’t answer and then transfer them to you or your team via either warm or cold transfer so callers don't have to sit through hold music.
What happens if the AI makes a mistake?
Every call is recorded and transcribed in real-time. You’ll see exactly what happened and can give feedback directly through the Messaging Hub. The AI learns from this instantly—no tickets or tech support needed.
Can I change how the AI responds to certain questions?
Yes. You have full control over how the AI responds. Just update your FAQs or instructions and the AI will immediately adjust based on your preferences.
Can the AI speak Spanish?
Yes. Signpost’s AI voice receptionist automatically detects Spanish and switches languages seamlessly, so you don’t lose customers due to language barriers.
What is multi-channel messaging and how does it work?
Message leads from text, Facebook, Angi, and Thumbtack—all in one place. We send instant responses automatically, so you’re not stuck paying for leads you didn’t have time to follow up with.
It’s a simple way to manage all your conversations without logging into multiple apps.
Is this just a fancy IVR or phone tree?
No. Signpost’s AI voice receptionist is not a menu system. It understands natural language, responds conversationally, and handles the entire call—from greeting to resolution—like a real team member.
Do I need to be tech-savvy to set this up?
Not at all. There’s no coding, and we walk you through a short onboarding form to teach the AI how to represent your business. Most users are up and running in less than an hour.
Is there a contract?
No long-term contracts. Everything is month-to-month, and you can upgrade, downgrade, or cancel at any time. Just give us a 30-day notice if you decide to cancel.