Never Miss a Call with 24/7 Live Answering
Professional, friendly receptionists available around the clock to answer your calls, schedule appointments, and handle urgent requests.
Expand Your Coverage Beyond Business Hours
Your customers need you 24/7. Our dedicated live receptionists answer calls, schedule appointments, and patch urgent inquiries directly to your team ensuring seamless communication day or night.
A Personal Touch for Your Business
Your customers trust you as the expert in your community. Our receptionists provide professional, personalized service that reflects your brand and keeps your customers engaged whenever they need you most.
Tailored Support for Any Business Size
Whether you’re a small business or a growing franchise, our live answering service adapts to your needs. We go beyond a traditional answering service delivering personalized conversations that capture customer details and set your team up for success.
Real Call Examples
Want to hear our live receptionists in action?
Listen to real (anonymized) customer calls to experience the quality of service we provide.
Arlene
After hours HVAC call needing help troubleshooting a thermostat problem
Kathy
Follow up service needed for water heater installation
Emily
Plumbing call to discuss problem with washing machine
If you’d like to hear how we’d represent your business, contact us for a personalized demo!
Why Choose Us Over Other Live Receptionist Services?
1. Faster Response Times
Our team answers calls in seconds, keeping your business ahead.
2. Seamless CRM Scheduling
We book directly in your system, no extra steps needed.
3. More Than Just Answering
We handle scheduling, call filtering, and urgent call routing.
4. Flexible & Affordable
Use us full-time, after hours, or as an overflow – only pay for what you need.
Key Features
24/7/365 Coverage
Our trained receptionists are available day and night, including weekends and holidays, to ensure your business stays connected.
Instant Call Summaries & Recordings
Get detailed call notes delivered via text, email, and our Messaging Hub. Review recordings anytime for quality assurance.
No More Hold Music
Long wait times frustrate customers and send them to competitors. Our team answers in just a few rings, providing immediate assistance.
Emergency Call Routing
We qualify urgent calls and connect them to the appropriate team member, ensuring fast response times when it matters most.
Call Screening & Spam Blocking
Tired of telemarketers? We identify and filter out non-customer calls, saving you valuable time.
Seamless Appointment Scheduling
We sync with popular CRMs like FieldPulse, Housecall Pro, Jobber, ServiceTitan, and more to book customer appointments instantly.
Trusted by Thousands of Businesses
What Our Customers Say
Frequently Asked Questions
How much does it cost?
We offer flexible pricing plans based on your business needs. See pricing options here.
Are your receptionists U.S.-based?
Most of our team is based in the U.S., with additional highly trained agents to ensure seamless 24/7 coverage.
How do we receive call summaries?
You’ll get call summaries via text, email, and our Messaging Hub, where you can also access call recordings.
Can you answer all our calls 24/7?
Yes! We provide full-time or overflow support, answering calls from as many internal numbers as needed.
Do you work with our CRM?
We sync with FieldPulse, Housecall Pro, Google Calendar, Calendly, Jobber, ServiceTitan, and more. If you use a different CRM, contact us to discuss integration options.
What is call forwarding?
Call forwarding redirects incoming calls to our team when you’re unavailable. Set it up through your phone provider to ensure you never miss a call.
What is call patching?
Call patching transfers calls to the right person in real time. For example, if a customer has an urgent request, we gather details and connect them to a qualified team member instantly.
Ready to Take Your Business to the Next Level?
Let’s discuss how our live receptionist service can help you save time, capture more leads, and deliver exceptional customer experiences.
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